The AI Phone Agent for Law Offices
iAllo calls courts, insurance companies and government offices for your firm, waits on hold, handles the call, and brings in a paralegal or attorney whenever a person is needed. Every call is on record.
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Why Legal Offices Need iAllo
Legal professionals deal with a high volume of time-sensitive, multi-party phone calls to courts, insurance companies, government offices, and clients. But tracking who said what, when, and following up properly is hard when it’s all manual. Legal offices often face:
Repetitive Calls
Repeating calls to courts or third-party services.
Time on Hold
Long wait times with government offices.
Manual Notes
Notes manually entered into case files, CRMs, or inboxes.
Missed Follow-Ups
Follow-ups that fall through and delay case progress.
Poor Visibility
Teams lack clarity on call history and responsibilities.
Deadline Risk
Small misses lead to costly delays.
iAllo is built for law offices that spend hours on the phone with courts, insurers and agencies: personal injury and insurance-defense firms calling adjusters, litigation teams checking with court clerks, and paralegals and office managers who keep every case moving.
What iAllo Handles
iAllo is your AI phone agent for law offices. It takes the repetitive calls, reduces hold time, and captures a record of every call with zero effort.
Dials and waits on hold with courts, insurers, or agencies
Handles the conversation or brings in your paralegal or attorney anytime
Summarizes calls and creates transcripts automatically
Sets reminders to follow up on filings, evidence, or hearing updates
Organizes calls by case, client, or issue
Keeps everyone in sync from paralegals to partners
Calls law offices hand to iAllo
| Call | Who handles it |
|---|---|
| Claim status with insurance adjusters | AI holds, teammate joins |
| Filing and hearing status with court clerks | AI holds, teammate joins |
| Medical records and bill requests to providers | Either |
| Status checks with government agencies | AI holds, teammate joins |
| Settlement or negotiation calls | AI holds, teammate joins |
If the AI cannot finish a call, your teammate takes over.
Questions about iAllo for Legal Offices
Can iAllo wait on hold with insurance adjusters for my firm?
Yes. iAllo places the call, navigates the phone menu and waits on hold. When the adjuster picks up, it brings your paralegal or attorney in, and the whole call is transcribed and summarized for the case file.
Can iAllo follow up on medical records requests?
Yes. iAllo calls the provider’s records department to check on a request, sets a reminder to follow up, and brings your team in if the provider needs something only your firm can give.
Does iAllo keep a record of every call for the case file?
Yes. Each call gets a transcript, an AI summary, notes and follow-ups, organized by case, client or issue and shared with your team.
How do call notes get into our case management system?
Copy the summary or transcript, ask iAllo’s AI to pull out the details you need, or ask us for a report of your calls. Direct integrations are coming soon.
