An AI Call Agent That Makes the Call for You

Tell iAllo who to call and why. Its AI dials, gets through the phone menu, waits on hold, talks to the representative and reports back, and brings your teammate in whenever a person is needed.

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iAllo AI Call Agent preparing a call to Centinela Feed in AI chat with business details and call options

How it works

1
Give it the task
Pick a claim, a task or a business and say what you need, in the app or by asking the AI chat.
2
iAllo makes the call
The AI dials, presses through the phone menu, waits on hold and talks to the representative.
3
Get the result
You get a transcript, a summary and the next steps. If a person is needed, your teammate is brought in.

What you get

Phone menus handled
It listens to the menu and presses the right keys, and remembers the path for the next call to the same company.
Real conversations
It talks with the representative, asks your questions and gives the details they need to verify you.
Claim calls built in
For billing teams it calls payers from the claim itself, with your NPI and Tax ID ready for verification.
Honest by design
It says it’s an automated assistant calling on your behalf, sticks to the task you gave it, and never pays or buys anything.
You stay in control
Watch the live transcript, take over the call at any moment, or hand it back to the AI.
Every call on record
A transcript and an AI summary of every call, shared with your team.

How teams use it

Questions about ai call agent

What is an AI call agent?

An AI call agent is software that places phone calls and talks to the person on the other end for you. iAllo’s AI call agent dials, navigates the phone menu, waits on hold, has the conversation and gives you a summary, bringing a teammate in when a person is needed.

Does the AI tell people it’s an AI?

Yes. iAllo’s AI introduces itself as an automated assistant calling on your behalf and says what it’s calling about. It sticks to the task you gave it and won’t make payments or accept offers.

Can I take over a call the AI is making?

Yes. You can follow the live transcript and take over the call at any moment, then hand it back to the AI if you want.

How does the AI get through phone menus?

It listens to the menu and presses the right keys, presses to stay on hold when asked, and remembers the path for each company so the next call gets through faster.

iAllo is HIPAA-ready and signs Business Associate Agreements (BAAs) with healthcare customers, and it is SOC 2 compliant. New teams start with 120 free minutes. See pricing.