Every Call on Record, Ready to Use
iAllo transcribes every call live, writes a summary when it ends, and keeps notes and follow-ups with it, shared with your team. Ask the AI about any past call and get the details you need in seconds.

How it works
- 1
Make the call
Through iAllo, by your team or by the AI. Either way it’s recorded the same.
- 2
Get the record
A live transcript during the call, and an AI summary with the key details right after.
- 3
Use it
Add notes, set reminders, ask the AI questions, or copy what you need into your other tools.
What you get
Live transcripts
Follow every word as it’s said, from the phone menu to the last goodbye.
AI call summaries
What was asked, what was answered and what happens next, as soon as the call ends.
Ask the AI
“What did the payer say about claim 842193?” Ask about any past call and get the answer.
Notes and @mentions
Add notes to any call and mention a teammate to bring them in.
Reminders
Set a follow-up on the call or task, and iAllo reminds you when it’s due.
Kept private
Summaries and transcripts are stored encrypted, and HIPAA calls use a dedicated transcription model.
How teams use it
- Call Records for medical billing →Reference numbers, claim status and next steps from every payer call, in one place.
- Call Records for dental billing →Coverage details from benefits calls, ready to quote the patient.
- Call Records for insurance agents →A record of every carrier and client call, by client and policy.
- Call Records for legal offices →A transcript and summary of every call for the case file.
Questions about call records
Does iAllo transcribe calls in real time?
Yes. iAllo transcribes every call live, so you can follow it as it happens, and keeps the full transcript afterwards.
What’s in an iAllo call summary?
A short account of the call written by AI when it ends: who you spoke to, what was asked and answered, reference numbers, and the next steps.
Can I ask questions about past calls?
Yes. iAllo’s AI chat can find calls about a topic, read summaries and transcripts, and answer questions like “what did they say about the appeal deadline?”
Can I export call records?
Copy any transcript or summary, ask the AI to pull out the details you need, or ask us for a report of your calls. Direct integrations are coming soon.
iAllo is HIPAA-ready and signs Business Associate Agreements (BAAs) with healthcare customers, and it is SOC 2 compliant. New teams start with 120 free minutes. See pricing.
More from iAllo
AI Call AgentThe AI makes the call for you, start to finish.
Skip HoldJoin the call only when a real person picks up.
Smart Call BackSchedule the call and join when a representative answers.
TeamsShared tasks, roles and a queue of calls for the AI to work through.
Queue ManagementPut tasks in order and let the AI work through your calls.
Call SummariesThe outcome, key details and next steps from every call.
Secure VaultAccount numbers, IDs and details, ready for every call.
NotesKeep updates and teammate mentions beside the call.