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Every Call on Record, Ready to Use

iAllo transcribes every call live, writes a summary when it ends, and keeps notes and follow-ups with it, shared with your team. Ask the AI about any past call and get the details you need in seconds.

iAllo live call transcript recording a claim follow-up conversation with Northstar Health Plan

How it works

  1. 1

    Make the call

    Through iAllo, by your team or by the AI. Either way it’s recorded the same.

  2. 2

    Get the record

    A live transcript during the call, and an AI summary with the key details right after.

  3. 3

    Use it

    Add notes, set reminders, ask the AI questions, or copy what you need into your other tools.

What you get

  • Live transcripts

    Follow every word as it’s said, from the phone menu to the last goodbye.

  • AI call summaries

    What was asked, what was answered and what happens next, as soon as the call ends.

  • Ask the AI

    “What did the payer say about claim 842193?” Ask about any past call and get the answer.

  • Notes and @mentions

    Add notes to any call and mention a teammate to bring them in.

  • Reminders

    Set a follow-up on the call or task, and iAllo reminds you when it’s due.

  • Kept private

    Summaries and transcripts are stored encrypted, and HIPAA calls use a dedicated transcription model.

Questions about call records

Does iAllo transcribe calls in real time?

Yes. iAllo transcribes every call live, so you can follow it as it happens, and keeps the full transcript afterwards.

What’s in an iAllo call summary?

A short account of the call written by AI when it ends: who you spoke to, what was asked and answered, reference numbers, and the next steps.

Can I ask questions about past calls?

Yes. iAllo’s AI chat can find calls about a topic, read summaries and transcripts, and answer questions like “what did they say about the appeal deadline?”

Can I export call records?

Copy any transcript or summary, ask the AI to pull out the details you need, or ask us for a report of your calls. Direct integrations are coming soon.

iAllo is HIPAA-ready and signs Business Associate Agreements (BAAs) with healthcare customers, and it is SOC 2 compliant. New teams start with 120 free minutes. See pricing.

Never lose track of who said what.