Insurance payer phone numbers for providers
The provider phone numbers billing teams call every day, checked against each payer’s own website, with hours, what to have ready, and the self-service option that skips the call.
Medical payers
UnitedHealthcare
UnitedHealthcare provider services, prior authorization and portal support numbers, with hours, what to have ready, and when to use the Provider Portal.
Aetna
Aetna Provider Service Center numbers for commercial and Medicare plans, precertification, pharmacy and Availity support, plus what to have ready.
Cigna
Cigna customer service for providers (1-800-88-CIGNA), precertification, behavioral health and eviCore lines, plus CignaforHCP self-service.
Humana
Humana provider numbers for Medicare eligibility and claims, prior authorization (24/7), dental, pharmacy and Medicaid by state, with hours.
Anthem
Anthem (Elevance Health) provider services: the national 800-676-BLUE line, Medicare Advantage numbers by state, and Availity self-service.
Medicare (MACs)
Providers call their Medicare MAC, not 1-800-MEDICARE. Phone numbers and hours for Novitas, Noridian, NGS, CGS, WPS and First Coast, by state.
Dental payers
Delta Dental
Delta Dental is many independent companies. Provider phone numbers for the main ones (CA, Delta Dental Insurance Co., PA, MI, WA, NJ) and how to find yours.
MetLife Dental
The MetLife Federal Dental Plan (FEDVIP) line for dentists, 1-877-MET-DDS9, to confirm enrollment and benefits, plus what to have ready.
Cigna Dental
Cigna Dental provider services (1-800-CIGNA24) and how its phone menu works: identify as a provider, enter your Tax ID, then the patient ID and birth date.
Guardian Dental
How dental offices reach Guardian: the Guardian Anytime provider portal for eligibility and claims, and the provider data line for practice changes.
Tired of the hold music? iAllo waits on hold for you and brings your teammate in when a person answers.