Let iAllo Call. Join When It’s Time to Talk.
Schedule a call for later, or start one now. iAllo handles phone menus and hold, then rings your app or phone when a representative answers. Keep working while it waits.

How it works
- 1
Choose who and when
Pick the business you need to call. Start now, choose a time in the app or ask the AI chat to schedule it.
- 2
Let iAllo wait
iAllo dials, works through the phone menu and stays on the line while you get on with your work.
- 3
Answer the callback
When a real person picks up, iAllo rings your app or your phone and connects you to the conversation.
What you get
Calls on your schedule
Set up a call for later instead of keeping a separate reminder to dial it yourself.
Join the conversation
Spend your time talking to the representative while iAllo takes care of the wait beforehand.
Reachable in the app or by phone
Get the connection through the iAllo iOS or Android app, or on your own phone number.
Phone menus handled
iAllo listens to the menu and presses the keys needed to reach the next step.
Your place in line kept
If the line asks you to press a key to stay on hold, iAllo handles that too.
A record to return to
Keep the transcript and summary with the call, ready for notes and the next follow-up.
How teams use it
- Smart Call Back for medical billing →Continue working through claims while iAllo waits for a payer representative to answer.
- Smart Call Back for dental billing →Keep helping patients at the front desk while iAllo holds on an insurance line.
- Smart Call Back for insurance agents →Schedule carrier calls around your day and join when a service representative is on the line.
- Smart Call Back for legal offices →Let iAllo handle the wait with clerks, adjusters and agencies before connecting your team.
Questions about smart call back
Can I schedule a call for later?
Yes. Choose a time in the app or ask the AI chat to schedule the call. iAllo places it at the scheduled time, then handles the phone menu and hold.
When does iAllo call me back?
When it detects that a live representative has answered. iAllo asks them to hold for a moment, rings you and connects the call. The wait depends on the business you are calling.
Where do I receive the callback?
In the iAllo app on iOS or Android, or on your own callback phone number.
What if I cannot join when the representative answers?
iAllo tells the representative you will call back, ends the call politely and keeps the transcript. You can review what happened and arrange another call.
iAllo is HIPAA-ready and signs Business Associate Agreements (BAAs) with healthcare customers, and it is SOC 2 compliant. New teams start with 120 free minutes. See pricing.
More from iAllo
AI Call AgentThe AI makes the call for you, start to finish.
Skip HoldJoin the call only when a real person picks up.
Call RecordsTranscripts, summaries and notes for every call. Ask the AI anything.
TeamsShared tasks, roles and a queue of calls for the AI to work through.
Queue ManagementPut tasks in order and let the AI work through your calls.
Call SummariesThe outcome, key details and next steps from every call.
Secure VaultAccount numbers, IDs and details, ready for every call.
NotesKeep updates and teammate mentions beside the call.