A List of Calls. A Clear Order. Less Busywork.
Put the tasks you need called into a queue and choose their order. Start the queue for iAllo’s AI to work through, stop it when needed or call one task right away. Your team keeps the results together.
How it works
- 1
Choose the tasks
Add the tasks you want iAllo’s AI to call to the queue.
- 2
Set the order and start
Arrange the tasks in the order you want them called, then start the queue.
- 3
Review and adjust
See the call results, stop the queue when needed or call an individual task right away.
What you get
One place for the calling work
Keep the tasks waiting for an AI call together instead of choosing the next one from memory.
The order you choose
Reorder queued tasks to reflect what your team needs to work on next.
Start and stop controls
Control the queue from the app as your team’s calling work changes.
Call a task now
Place the call for an individual task when it needs your attention.
Results on the task
Review the transcript and summary with the task after each call.
Context for the team
Keep calls, notes and follow-ups in the shared task history so colleagues can continue the work.
How teams use it
- Queue Management for medical billing →Organize claim follow-up tasks into a calling queue and review the payer’s response on each task.
- Queue Management for dental billing →Line up insurance follow-ups for the billing team and keep their call results together.
- Queue Management for insurance agents →Put carrier follow-up tasks in the order your team wants them called.
- Queue Management for legal offices →Organize calls to adjusters and records departments alongside the tasks your team is handling.
Questions about queue management
What does iAllo’s call queue manage?
It is a list of tasks lined up for iAllo’s AI to make outbound calls. You add tasks, choose their order and control the queue from the app.
Can I change the order of queued tasks?
Yes. Reorder the tasks in the queue to choose which work should be called next.
Can I start or stop the queue and call a single task?
Yes. iAllo provides controls to start or stop the queue, as well as an option to call an individual task right away.
Where do I find the results of a queued call?
The call record stays with its task. Review the transcript and AI summary, then add notes or follow-up reminders for your team.
iAllo is HIPAA-ready and signs Business Associate Agreements (BAAs) with healthcare customers, and it is SOC 2 compliant. New teams start with 120 free minutes. See pricing.
More from iAllo
AI Call AgentThe AI makes the call for you, start to finish.
Skip HoldJoin the call only when a real person picks up.
Smart Call BackSchedule the call and join when a representative answers.
Call RecordsTranscripts, summaries and notes for every call. Ask the AI anything.
TeamsShared tasks, roles and a queue of calls for the AI to work through.- Call SummariesThe outcome, key details and next steps from every call.
Secure VaultAccount numbers, IDs and details, ready for every call.
NotesKeep updates and teammate mentions beside the call.