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Cigna Dental Provider Phone Number

Checked against Cigna Dental’s own pages on October 18, 2026

Dental offices call Cigna Dental at 1-800-244-6224 (1-800-CIGNA24) for provider services and automated eligibility. Patients with a “G” on their ID card use 866-494-2111.

Phone numbers for providers

Dental provider services and automated eligibility1-800-244-6224[1]1-800-CIGNA24. From Cigna’s Dental Care (DHMO) network guide.
Patients with “G” ID cards866-494-2111[2]

Have this ready before you call

  • Your NPI and Tax ID (TIN)
  • The patient’s member ID and date of birth
  • Subscriber name and group number
  • CDT codes and date of service

Skip the call: self-service

CignaforHCP.com covers dental eligibility, benefits and claim status.[2]

Tips from billing teams

  • Cigna’s Dental Care guide describes the phone menu: identify yourself as a provider, enter your Tax ID, ask for eligibility, then enter the patient ID and date of birth.
  • Calling Cigna Dental many times a day? iAllo’s AI phone agent can dial, get through the phone menu and wait on hold, then handle the call or bring your teammate in when a person answers.

Questions

What is the Cigna Dental provider phone number?

Cigna Dental provider services is 1-800-244-6224 (1-800-CIGNA24). Patients with “G” ID cards use 866-494-2111.

Stop waiting on hold with Cigna Dental

iAllo makes the call, gets through the phone menu and waits on hold. Every call is recorded, transcribed and summarized for your team.

More payer phone guides

Sources

  1. [1] https://static.cigna.com/assets/chcp/pdf/resourceLibrary/eCourses/dental/welcome-cigna-dental-care-access-network.pdf
  2. [2] https://static.cigna.com/assets/chcp/pdf/resourceLibrary/medical/importantContactInformation.pdf

iAllo is not affiliated with Cigna Dental. Numbers and hours can change and can differ by plan and state; the number on the patient’s ID card comes first. Tell us at hello@iallo.io if something is out of date.